With a customer-centric culture that extends across every department, we devote special attention to the Customer Service Team.

In the last four years, we’ve earned a 91% satisfaction rate.

91% satisfaction
within 24 hours
All requests are addressed within 24 hours
Average wait time
Average wait time
is under 2 hours
on-site representatives
12 full-time, on-site Customer Service representatives
online access
24/7 online access to your orders and RMAs

 

Reach Out


888-505-8878
info@edugear.com

“We listen to what our customers are telling us, carefully reading every single suggestion or idea and we try to implement them into our service processes whenever possible.”

Sanija Hodzic

Customer Service Manager

 

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